If you need to cancel your booking, the cancellation request must be sent in writing to hopscotchgo.in@gmail.com. Cancellation charges will apply from the date the written request is received.

• • Cancellation requests received on a Sunday or National Holiday will be considered on the next official working day.
  • Once the trip has commenced, there will be no refunds and any additional costs arising from the cancellation will be borne by the traveller.

• The booking amount is non-refundable.

• 45+ days before departure: Full refund after deducting the booking amount.
• 30–45 days before departure: 75% of trip cost refunded after deducting the booking amount.
• 15–30 days before departure: 50% of trip cost refunded after deducting the booking amount.
• Within 15 days of departure: No refund.
• The remaining eligible amount may be adjusted towards a future trip after deducting the booking amount, subject to the operator’s terms.
• Cancellation terms may differ during peak season and for popular destinations.
• If the trip is cancelled or substantially altered due to government orders, severe weather, road blockages, strikes, protests or other unforeseen circumstances, the team will try to work out the best possible alternative. No refund is guaranteed for cancelled activities or altered arrangements.
• Any additional expenses caused by unforeseen circumstances will be borne by the traveller.